Privacy policy

Data Privacy Statement of ORION Versand GmbH & Co. KG, Schäferweg 14, 24941 Flensburg, Germany

Due to decades of experience in mail-order business in the erotic-branch, we are fully aware of the importance of privacy and data protection for you, our customers.

Data Protection is a matter of trust, the compliance with the applicable data protection laws is a matter of course to us since many years.

With this data privacy statement we hereby inform you about the collection and use of your personal data in connection with our customer relationship.

Collection of personal data

You can visit our web presence anonymously; we merely receive some technical data, e.g. the website from which you reach our presence and the parts of our website you visit. This technical information is completed with date and time for statistical purposes with the intent to optimize our web presence for our customers.

Not until you contact us, e.g. by email, subscribing to our newsletter or placing an order, we receive and collect your personal data.

Processing of personal data

We collect, use and process your personal data for the following purposes: to handle your order, to communicate with you, to provide you with information about products, offers and services and to fulfill your order and complete the payment process.

Following these purposes, we disclose your personal data to our service providers (e.g. DHL as logistics company) to make sure that your order is delivered to you. These service companies use your data merely to fulfill your order and the payment process; they do not collect your data for their own business purposes.

If you choose the payment option Purchase on Account, we reserve the right to request information about you from the credit reference agency UNIVERSUM Business GmbH, Hugo-Junkers-Str. 3, 60386 Frankfurt am Main, Germany. Your credit rating will be checked here by analysing methods based on mathematical and statistical evaluations. Producta can, if no data is available about you, ask the company Bürgel Wirtschaftsinformationen GmbH & Co. KG about a credit rating query. Your interests will be protected according to the legal regulations.

Only after your explicit acceptance – which you can withdraw any time – will you receive product information and promotion by third parties.

NOTE: You can enter an opposition to the further use of your personal data at any time by giving notice to our data protection officer, Orion Versand GmbH & Co. KG, Schäferweg 14, 24941 Flensburg, Germany or via email

Personal data are collected as far as you as a customer transferred the data e.g. by sending us an email, signing up for our newsletter, using the customer login, participating in promotion, polls or making use of our personalized offers.

In case you sign up for our newsletter, you will receive our newsletter until you opt-out. Deregistration is possible any time.

Personal data received by you in course of personalized services is used by us for processing your request as well as for analyzing and optimizing our web presence.

You can object the further use of your personal data any time, for instance by sending us an email.

You can cancel our newsletter at any time by using the unsubscribe function which you find at the end of each newsletter.

We only disclose your personal data to other companies for advertising purposes with your explicit acceptance. You can withdraw your acceptance at any time; please contact our data protection officer.

There will be no illegal circulation of your personal data.

Right of access to personal data

As regulated by the Bundesdatenschutzgesetz (BDSG) and the Telemediengesetz (TMG) you have a right to access and information to your personal data. Furthermore you have a right to demand correction, blocking or deletion of your personal data any time. Please contact our data protection officer via email.

Cookies policy

We use cookies to simplify and optimize the usability of our web presence.

A cookie is a small text file which is taken up by your browser and stored on your device if you did not restrict these function. You can define the functions of your browser.

You might visit our web presence deactivating cookies; in this case, certain personalized services and functions might not be available or only with reduced service quality.

Please note that the activation of cookies poses in general no risk for the security-settings of your computer; cookies do not transfer viruses or enable the spying of your computer.

Web-Browser Setting – Cookies

You can define your web browser, activating or deactivating cookies.

Internet Explorer

  1. On the menu, click Tools and select Internet Options.
  2. Select the tab “data protection”.
  3. You can define the settings for cookies, activate or deactivate cookies.
  4. Please confirm your settings with “ok”.

Google Chrome

  1. Click in the upper right corner on the "Customize Google Chrome".
  2. Select the “settings”.
  3. Click on "Show Advanced Settings" link.
  4. In the section “privacy” click “content setting”.
  5. In the section “cookies” you can change the settings for cookies.
  6. Confirm by click on “ready”.

Firefox

  1. In the menu click on the section “settings”
  2. Choose the tab “data protection”.
  3. Click the drop-down menu and choose the tab “user-defined settings”.
  4. Define your individual settings for cookies.
  5. Confirm by click on “ok”.

SSL-Encryption

To protect your privacy, we use SSL encryption.

Secure Socket Layer (SSL) is a protocol that was developed to provide secure data transmission over the internet. All information transmitted with this method is encrypted before it is send.

SSL uses the public key method. With a public key coded data can be decoded only by a specific private key.

Retargeting

Our website uses the retargeting technology on the internet.

The retargeting technology allows us to address internet users with ads on partner websites who have already been interested in ORION and our products.

We hope that we can make our advertising for you more useful and interesting by means of Retargeting. Retargeting works on a cookie-based analysis of user behavior on our websites. We point out that no personal data is stored. Of course, the retargeting technology is used in compliance with applicable data protection legislation.

If you do not want having ads displayed to you on your internet session after your visit of our web presence, you can define the cookie settings in your browser, so that cookies are not stored on your computer. A description for the change of settings can be found in the section “cookies”. You have also the option to change your browser settings via the AdChoice symbol as displayed in our ad.

Web-Analysis

On our websites we use various web analytics services; these mainly use so-called cookies.

Google Analytics

On our website we use Google Analytics, a service of Google Inc.

Google Analytics uses cookies, i.e. text files that are stored on the user's computer and allow an analysis of the use of the site by the user. The accumulated information on the use of the site (including your IP address) will be transmitted normally to a server of Google in the USA and stored there.

To anonymize the IP, we use on our website the extension "anonymizeIP", by which your IP- address is shortened by Google within the Member States of the European Union or other parties to the Agreement on the European Economic Area.

Only in exceptional cases the complete IP address is transmitted to a Google server in the USA and shortened there.

On our behalf, Google will use the information generated to evaluate your use of our websites, compiling reports on website activity under orion.de and provide us with other website and internet related services.

Under no circumstances will google combine the IP-address data collected by google analytics with other data stored by google.

Google may transfer the information collected by Google Analytics to third parties in case Google is obliged by law or if third parties process this data on behalf of Google.

For our web services we have implemented google analytics reports about the performance by demographic characteristics and interests. We use data obtained by google via interest-based advertising as well as user information from third parties (e.g. age, gender, interests) as part of google analytics.

As a user of our web presence you can prevent the storage of the cookies by changing the settings of your browser.

We hereby inform you that in this case you may not be able to make use of all functions of our web presence.

Moreover you can object to the collection and processing of the data, including the IP-address, generated by the use of cookies and prevent google from using the data by downloading and installing the browser plugin, available by the following link: http://tools.google.com/dlpage/gaoptout?hl=en

We point out that on our website google analytics has been extended by “gat._anonymizeIp()” to ensure an anonymous collection of IP addresses, called IP masking.

Google Analytics Adwords Remarketing

We also use google analytics with the service google adwords remarketing services. This google service uses cookies, which are stored on the user's computer and allow an analysis of the manner of use of the web presence by the user. The collected data, including the user's IP address are transmitted to Google in the U.S. and stored there. Google truncates the IP address to the last three digits, so that an assignment to a particular user is not possible.

Google will use the data obtained to evaluate the use of our website by the user to create reports about the activities of the user for us and to provide other services in this regard to us.

Information obtained by googles` use of the service will be transmitted by google to third parties if this is required by law or regulations or in case third parties collect data obtained for Google on their behalf. Due to the use of cookies and the information obtained from earlier visits of the user on our website, google and other third parties have the opportunity to insert advertising in our web presence.

Similarly, advertisements of our company can be connected to the internet offers from third parties or Google itself. Google will not combine the user's IP address with other data stored by Google.

In case you do not want the above service, you can disable the function via the Ads Preferences Manager http://www.google.com/settings/ads/onweb/?hl=en the function at any time.

We hereby inform you that in this case you may not be able to make use of all functions of our web presence.

Google Double-Click

We also use the google DoubleClick cookie. For this service google uses cookies when the user looks at an advertisement for our internet service or clicks on a banner ad for our offer. This allows to display interesting advertising to the user. The service also gives information about whether the user is viewing an advertisement, click on them and then a buying action is taken in our web presence. All data is anonymous and pseudonymous collected and used. IP addresses are changed immediately after the transfer in a way that an assignment to the created user profiles is not possible.

Unless you do not want the above use of the service, you can turn off the function by disabling cookies in your browser.

For more information on conditions and data protection, please visit https://support.google.com/analytics/answer/6004245?hl=en

Webtrends Analytics

On our website we use WebTrends, a service of Webtrends, Inc.

This analysis service uses cookies, which generate only anonymous information about the use of our website.

The information generated will only be stored on our servers; only in singular cases the information will be transferred to a server of WebTrends, Inc. in the United States.

On our behalf WebTrends will use the generated information to evaluate your use of our websites, compiling reports on website activity for orion.de and providing other with website and internet related services to us.

Under no circumstances will WebTrends Inc. combine the IP address with any other data held by Webtrends.

As far as required by law or in case third parties process the data on behalf of WebTrends Inc., WebTrends will transfer the information to third parties.

You can disable the cookies by adjusting your browser settings.

Crazy Egg

On our websites we also use Crazy Egg, a service specialized on usability, www.crazyegg.com, to optimize the usability of our presence according to the wishes of our customers.

By using cookies the service analyses how the user navigates on our websites, e.g. which content, links or buttons are clicked.

No personal data is collected, processed or used or disclosed to third parties. Any usage profiles are based on anonymous data which are not combined with information about the user.

You may object to the application of the analytical service Crazy Egg any time by following the instructions available on www.crazyegg.com /opt-out.

Questions concerning ORIONs Privacy Policy?

In case of questions, do not hesitate to contact our data protection officer, Mr. Stefan Goetz, via Email or via our mailadress:
ORION Versand GmbH & Co. KG
Schaeferweg 14
24941 Flensburg, Germany

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